By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 20, 2026 | 21-minute read TL;DR — The Short Answer Accounting training ROI should measure whether development changes work—not whether employees complete courses. Calculate the full cost of training, then measure the financial value of manager
Welcome to SkillAbility
PASBA Archives - Page 3 of 9 - SkillAbility
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 17, 2026 | 24-minute read TL;DR — The Short Answer Scenario-based training helps accounting staff build judgment before client work by placing them inside realistic decisions, incomplete information, competing priorities, client reactions, and escalation moments—without putting
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 17, 2026 | 22-minute read TL;DR — The Short Answer Client communication training for accountants should teach staff to move through seven capabilities: prepare the facts, listen for the real business issue, ask diagnostic questions, interpret
17 Jul
CPA Firm Capacity Planning Template: Calculate Workload, Review Bottlenecks, and Hiring Needs
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 17, 2026 | 23-minute read TL;DR — The Short Answer A CPA firm capacity planning template should calculate demand and usable capacity separately for preparation, review, manager judgment, client leadership, and specialized work—then identify the first
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 16, 2026 | 25-minute read TL;DR — The Short Answer An accounting firm SOP should help a qualified employee perform a defined workflow correctly, securely, and consistently without forcing the person to reconstruct the process from
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 16, 2026 | 21-minute read TL;DR — The Short Answer An accounting firm cross-training plan reduces key-person risk by identifying the responsibilities the firm cannot allow to stop, assigning qualified backups, transferring the required process and
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 16, 2026 | 23-minute read TL;DR — The Short Answer An accounting manager onboarding plan should help a new or promoted manager understand the role, transfer client and team responsibility, establish operating rhythms, assess staff capability,
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 15, 2026 | 25-minute read TL;DR — The Short Answer First-time manager training for accounting firms should teach technical experts how to create results through other people—not simply how to complete more work personally. New accounting
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 15, 2026 | 27-minute read TL;DR — The Short Answer A staff accountant is ready for promotion to senior when the person can consistently produce review-ready work, recognize and escalate issues, understand client context, manage assigned
By Vincent Howard, CPA | Managing Partner, Howard, Howard and Hodges | SkillAbility for Accounting Firms Last updated: July 15, 2026 | 24-minute read TL;DR — The Short Answer A new staff accountant is ready for controlled client work when the person can complete a realistic assignment accurately, follow the firm’s workflow, protect client information,
© 2026 | SkillAbility | All Rights Reserved. | Developed & Digital Marketing By Veom Infotech